BorderRunner counts travel days for you, your household, and your vehicles. This page lists what we keep on our servers, what stays on your phone, and who helps us run the service.
BorderRunner is operated by DROPPIN, LLC, which decides how the data described here is used. If you have a question about anything on this page, write to support@borderrunnerapp.com.
BorderRunner needs an account, so your clocks survive a lost phone and everyone in your household sees the same numbers. For each account we store:
People you add to your household share its data. Anyone who joins your household on their own phone sees the same travelers, vehicles, and crossings you do.
Location is off until you turn it on, and you can switch it back off at any time, on the You screen or in iOS Settings.
The app contains no advertising and no third-party analytics or tracking software. We do not track you across other apps or websites, and there is no advertising identifier in the app.
We do count, on our own servers, when the Pro offer is shown, which feature led to it, and whether a free week, a purchase, or a restore followed. Those counts are tied to your account, are used only to improve BorderRunner, and are deleted with your account.
We use a small number of providers, each for one job:
Every one of these is a button in the app, not a request you have to send us:
Depending on where you live, you may also have the right to a copy of your data, to have it corrected or deleted, to take it elsewhere, or to object to how it is used, and to complain to your data protection authority. Write to support@borderrunnerapp.com and we will handle it.
We store your data to provide the service you signed up for. Location and photo access rely on your permission, which you can withdraw in Settings. The Pro offer counts rely on our interest in improving the app. Your data is stored in the United States.
Your household data is kept while your account exists, because it is what the app reads to show your clocks. When you delete your account it is removed. Scan links end after 7 days. Records we are required to keep for tax or accounting, such as a record that a payment happened, are kept as long as the law requires.
BorderRunner is built for adults managing their own travel and is not directed at children. We do not knowingly collect data from anyone under 13. If you add a child to your household, you are the one managing their record.
If we change what the app collects, we will update this page and the date at the top. Material changes will be surfaced in the app rather than left here for you to find.
The Terms of Use cover plans, payments, and what BorderRunner can and can't promise. Questions, or something here that does not match what you are seeing? Support has the fastest route to a person.